w7777 Terms & Conditions — Platform Rules and User Agreement

1. Introduction & Acceptance

1.1 These Terms and Conditions ("Terms") apply to all use of the w7777 website located at w7777.io and any associated mobile applications, APIs, or other platforms operated by or on behalf of w7777 (collectively, the "Platform").

1.2 By accessing, registering on, or otherwise using the Platform, you unconditionally accept and agree to be bound by these Terms, together with the w7777 Privacy Policy, Responsible Gaming Policy, any applicable game-specific rules, and any bonus or promotional terms communicated to you separately. These documents are incorporated herein by reference.

1.3 w7777 reserves the right to amend these Terms at any time. Changes become effective upon publication on the Platform. Continued use of the Platform following the publication of amended Terms constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

1.4 If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall continue in full force and effect.

2. Eligibility

2.1 The w7777 Platform is intended solely for adults. You must be at least 21 years of age to register an account or participate in any betting or gaming activity on the Platform.

2.2 By registering, you represent and warrant that:

• You are at least 21 years of age;
• You are legally permitted to participate in online gambling under the laws applicable to you in your country, state, or territory of residence;
• You are acting on your own behalf and not on behalf of any third party;
• You are not a current employee, contractor, director, or close family member of an employee, contractor, or director of w7777 or any affiliated entity;
• You are not a resident of any jurisdiction where online gambling is explicitly prohibited by applicable law.

2.3 w7777 reserves the right to request documentary proof of age, identity, and residence at any time. Failure to provide satisfactory documentation may result in suspension or permanent closure of your account and withholding of any pending withdrawals pending investigation.

3. Account Registration

3.1 To access betting and gaming services on w7777, you must complete the registration process by providing accurate, current, and complete information as prompted. You agree to update your information promptly if it changes.

3.2 One account per person. Each player is permitted to hold only one registered account on the Platform. Opening multiple accounts — whether under the same identity or different identities — constitutes a material breach of these Terms and will result in immediate closure of all associated accounts and forfeiture of any balances or pending winnings.

3.3 You must not register an account using false or misleading information. w7777 employs identity verification procedures and may cross-reference information provided at registration against official identification documents and third-party data sources.

3.4 w7777 reserves the right to decline any registration application or close any existing account at its sole discretion, including where there is a reasonable suspicion of fraudulent activity, where the applicant does not meet eligibility requirements, or where applicable law or regulatory guidance so requires.

4. Account Security

4.1 You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your credentials with any third party under any circumstances.

4.2 You agree to notify w7777 immediately at [email protected] if you become aware of any unauthorised access to or use of your account. Until w7777 receives such notification, all activity occurring on your account will be deemed to have been authorised by you.

4.3 w7777 strongly recommends enabling two-factor authentication ("2FA") on your account. 2FA adds an additional layer of security by requiring a verification code sent to your registered Bangladesh mobile number in addition to your password when you log in.

4.4 w7777 will never ask for your account password via email, live chat, or any other communication channel. If you receive such a request purportedly from w7777, treat it as fraudulent and contact support immediately.

5. Deposits

5.1 Deposits to your w7777 account may be made via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank Mobile Banking, and major international Visa and Mastercard debit and credit cards. Available deposit methods are displayed in the Cashier section of your account.

5.2 The minimum deposit amount is ৳100. Maximum deposit limits vary by payment method and may be adjusted from time to time. Current limits are displayed at the point of transaction in your account Cashier.

5.3 Funds deposited via bKash and Nagad are typically credited to your w7777 account within minutes of a successful transaction. Bank card deposits may take up to 30 minutes. If a deposit is not reflected in your account after the expected processing window, contact support via live chat.

5.4 All deposits must originate from a payment account held in your own name. w7777 does not accept deposits from payment methods registered to third parties. Deposits identified as coming from third-party payment sources will be returned and the associated account suspended pending investigation.

5.5 w7777 does not charge fees on deposits. However, your payment service provider (e.g., your bank or mobile money operator) may apply their own transaction fees, for which w7777 accepts no responsibility.

6. Withdrawals

6.1 You may request a withdrawal of cleared funds from your w7777 account at any time, subject to the conditions in this section and the completion of any applicable wagering requirements on bonus funds.

6.2 The minimum withdrawal amount is ৳500. Maximum withdrawal amounts per transaction and per day are displayed in the Cashier section and may vary by payment method.

6.3 Before processing any withdrawal, w7777 is required to verify your identity in accordance with its Know Your Customer ("KYC") obligations. You may be asked to submit one or more of the following: a copy of your national identity card or passport, proof of address (e.g., a utility bill or bank statement dated within the past three months), and/or proof of ownership of the payment method used for deposits.

6.4 Once your identity has been verified, w7777 will process withdrawal requests to bKash and Nagad accounts within one to three hours during normal operating conditions. Bank transfer withdrawals may take one to three business days. w7777 does not guarantee processing within any specific timeframe in cases of technical issues or where additional verification is required.

6.5 Withdrawals will be returned to the same payment method used for deposits wherever technically possible. Where this is not possible, w7777 will contact you to arrange an alternative withdrawal method.

6.6 w7777 reserves the right to delay or decline a withdrawal request where there are reasonable grounds to suspect fraud, money laundering, bonus abuse, or a breach of these Terms. In such cases, w7777 will endeavour to notify you as soon as is practicable, subject to any applicable legal or regulatory constraints on disclosure.

7. Bonuses & Promotions

7.1 w7777 may from time to time offer bonuses, free bets, deposit matches, cashback offers, tournaments, and other promotional incentives to eligible players. All promotions are subject to specific terms communicated at the time the promotion is offered.

7.2 Unless otherwise specified in the promotion's individual terms, the following general conditions apply to all w7777 bonuses:

• Wagering requirement: Bonus funds must be wagered a specified number of times before a withdrawal may be requested. The applicable multiplier is stated in the bonus terms.
• Minimum odds: Qualifying bets placed to meet wagering requirements must meet a minimum odds threshold as stated in the individual bonus terms.
• Eligible games: Not all games on the Platform contribute equally to wagering requirements. Contribution percentages by game type are listed in the bonus terms.
• Expiry: Bonuses and any associated winnings not used within the stated validity period will be forfeited without notice.
• One bonus at a time: Unless explicitly stated otherwise, only one bonus may be active on your account at any given time.

7.3 w7777 reserves the right to withdraw, amend, or cancel any bonus or promotion at any time. Where a bonus is withdrawn after it has already been credited to a player's account, w7777 will honour any wagering already completed in good faith at the time of withdrawal.

7.4 Bonus abuse — including but not limited to the opening of multiple accounts to claim the same bonus, the use of automated software to place qualifying bets, arbitrage betting across accounts, or any other conduct designed to exploit promotional offers — will result in the immediate forfeiture of all bonus funds and associated winnings, suspension of the account, and may result in legal action.

8. Betting Rules

8.1 All bets placed on the w7777 sportsbook are subject to the sport-specific and event-specific rules published on the Platform. In the event of any conflict between these general Terms and the specific betting rules for a particular sport or event, the specific rules shall prevail.

8.2 Bets are accepted at the odds displayed at the time of placement. w7777 operates a "best odds guaranteed" policy on selected markets as notified to players from time to time.

8.3 w7777 reserves the right to limit, refuse, or void any bet at its sole discretion, including where:

• The bet was placed after the relevant event had already started or concluded;
• The odds were displayed incorrectly due to a technical or human error ("palpable error");
• There are reasonable grounds to suspect match-fixing or other irregular activity affecting the relevant market;
• The bet exceeds the applicable stake limits for the market;
• The player has reached their individual account betting limits.

8.4 In the event that a sporting event is postponed, abandoned, or otherwise fails to reach a natural conclusion, settlement rules specific to that sport will apply as published on the Platform. Generally, events postponed and rescheduled within 36 hours will be settled at the rescheduled time; events postponed beyond 36 hours will be voided and stakes returned.

8.5 Cricket-specific rules: For BPL, IPL, T20 World Cup, and all other cricket markets, results are determined by the official result as declared by the relevant governing body (ICC, BCB, or equivalent). The Duckworth-Lewis-Stern method result is accepted as the official result for matches affected by weather or other interruptions.

9. Casino Games

9.1 All casino games available on the w7777 Platform — including slots, live dealer games, table games, and instant-win games — are operated by certified third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game's Return to Player ("RTP") percentage and rules are available within the game interface or upon request from support.

9.2 All casino games use certified Random Number Generators ("RNG") or, in the case of live dealer games, physical dealing and spinning equipment audited for fairness. w7777 does not manipulate game outcomes.

9.3 In the event of a disconnection or technical failure during a casino game round, the game will resume from the point of disconnection where technically possible. Where this is not possible, the round will be settled according to the game provider's published rules for interrupted sessions.

9.4 Maximum winnings per single game round may be subject to caps imposed by w7777 or by the game provider. Where a displayed win exceeds the applicable cap, w7777 will credit the cap amount and notify the player accordingly.

10. Prohibited Conduct

10.1 The following conduct is strictly prohibited on the w7777 Platform and constitutes a material breach of these Terms:

• Opening or using more than one account;
• Providing false, inaccurate, or misleading information at registration or during any verification process;
• Using the Platform to facilitate money laundering, fraud, or any other criminal activity;
• Initiating a chargeback or payment reversal in respect of any deposit made to your w7777 account;
• Using automated software, bots, scripts, or any other mechanical or electronic means to place bets or interact with the Platform;
• Exploiting software bugs, errors, or vulnerabilities in the Platform for financial gain;
• Colluding with other players to gain an unfair advantage in any game or market;
• Any conduct that w7777 reasonably determines to be intended to defraud the Platform or other players.

10.2 Where w7777 determines, in its sole discretion, that a player has engaged in any prohibited conduct, w7777 may take any or all of the following actions: immediately suspend or permanently close the account; void all or part of any bets placed during the period of prohibited conduct; withhold or forfeit any balance or pending winnings; report the conduct to relevant law enforcement or regulatory authorities; and/or pursue civil legal action to recover any losses suffered by w7777 as a result of the prohibited conduct.

11. Responsible Gaming

11.1 w7777 is committed to promoting responsible gambling. We provide a range of tools designed to help you manage your gambling activity, including deposit limits, loss limits, wagering limits, session time reminders, cooling-off periods, and self-exclusion. These tools are accessible from within your account settings or by contacting our support team.

11.2 Self-exclusion: If you wish to exclude yourself from the w7777 Platform for a defined period or permanently, contact support via live chat or email at [email protected]. Self-exclusion requests are actioned within 24 hours. During any self-exclusion period, you will be prevented from logging in, depositing, or placing bets.

11.3 The Platform is strictly for adults aged 21 and above. w7777 uses age verification measures to prevent underage gambling. If you are aware of a minor attempting to use the Platform, please contact support immediately.

11.4 For more detailed information on responsible gambling tools and external support resources, please visit the Responsible Gaming page on this website.

12. Intellectual Property

12.1 All content on the w7777 Platform — including but not limited to logos, trademarks, software, text, images, graphics, audio, video, game content, and the overall look and feel of the Platform — is the exclusive property of w7777 or its licensors and is protected by applicable intellectual property laws.

12.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your own personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any content from the Platform without the prior written consent of w7777.

13. Limitation of Liability

13.1 The w7777 Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, w7777 disclaims all warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13.2 w7777 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, loss of opportunity, or any other losses arising from betting or gaming activity on the Platform.

13.3 w7777's total liability to you in connection with any claim arising under or in relation to these Terms shall not exceed the total amount deposited by you into your w7777 account in the 30-day period immediately preceding the event giving rise to the claim.

13.4 Nothing in these Terms shall operate to exclude or limit w7777's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

14. Privacy & Data

14.1 w7777 collects, processes, and stores your personal data in accordance with its Privacy Policy, which forms part of this agreement and is available at Privacy Policy.

14.2 By registering an account, you consent to the processing of your personal data as described in the Privacy Policy, including the use of that data for identity verification, fraud prevention, customer support, and marketing communications (where you have opted in to receive these).

14.3 All personal data is transmitted and stored using industry-standard 256-bit SSL encryption. w7777 does not sell, rent, or share your personal data with third parties except as required for the operation of the Platform (e.g., payment processors, identity verification providers) or as required by law.

15. Amendments to These Terms

15.1 w7777 reserves the right to modify these Terms at any time. Where changes are material, w7777 will endeavour to provide at least 7 days' advance notice by displaying a prominent notice on the Platform or by sending an email to the address registered on your account.

15.2 Your continued use of the Platform after the effective date of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account.

16. Governing Law & Dispute Resolution

16.1 These Terms shall be governed by and construed in accordance with the laws applicable to w7777 as an internationally licensed offshore gaming platform. Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform shall first be referred to w7777's customer support team for attempted resolution.

16.2 Where a dispute cannot be resolved by the support team within 30 days of referral, either party may escalate the matter to the applicable dispute resolution process as specified by w7777's licensing authority.

16.3 Nothing in this clause prevents w7777 from seeking urgent injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect its intellectual property rights or prevent ongoing fraud or harm.

17. Contact

17.1 If you have any questions about these Terms and Conditions, or if you wish to raise a complaint or dispute, please contact the w7777 support team via:

• Live Chat: Available 24/7 from within your account dashboard. Average response time: under 2 minutes.
• Email: [email protected] — responses within 24 hours.

17.2 w7777 is committed to handling all complaints fairly, promptly, and transparently. All formal complaints submitted in writing will receive a written acknowledgement within 24 hours and a substantive response within 5 business days.